We Automate Human Conversations

Discover our concept of Digital Contact Centre helping organizations to
- Decrease operation costs
- Increase sales potential
- Improve customer experience
- Allow humans to focus on tasks with higher added value

Discover





OUR SERVICES

digital call centre

Digital Contact Centre

Our concept of digital contact centre combines latest disruptive technologies such as predictive analytics, voice assistants, call avoidance...

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voice virtual assistant

Voice Virtual Assistant

We are leaders in implementing of Slovak/Czech speaking voice virtual assistants. Our realizations already handle large volumes of real customer calls.

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NLP chatbot

NLP Chatbot

Our own chatbot engine based on Natural Language Processing and Machine Learning supports Czech/Slovak language as well as major languages

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natural language processing

Natural Language Processing

Understanding and classification of unstructured text such incoming emails, calls transcription, attachments, etc

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SOME FACTS ABOUT US

digital call centre
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Monthly Calls Automated
chatbot
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Monthly Chatbot Conversations
chatbot office
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Offices Locations
chatbot consultants
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Skilled Professionals

WHY GoodAI

Time to Market

We deliver results quickly and iterativelly. Get your prototype within two weeks at minimum costs

High Success Rate

Tailored neural network models a confusion matrices achieve higher success rate than general models

Flexibility

Quick customization of our product for specific client needs and easy integration to any systems

Local languages

Support of a variety of local as well as major languages (e.g. tailored engine for Slavic Languages)

Voice/Visual/Text

Our conversation engine can speak or chat with graphical elements on any communication channel

Full Analytics

Graphical analytical tools help you to know your actual performance and success rates

Conversation Designer

Visual conversation designer allows you to design, train and enhance your chatbots without IT knowledge

On Premise or Cloud

Our solution can run on your infrastructure or in cloud. We scale licence cost to each client needs


JOIN US

  • Fullstack Developer/Designer

    Requirements

    - Knowledge of javascript technologies, primarily react

    - Experience with systems integration

    - Knowledge of live chat/chatbots/natural language processing is advantage

    Why work for us?

    - You will get into contact with the newest technologies and concepts

    - We are a new innovative startup with unique products

    - We support professional development for each of our team member

    Contact Us
  • Natural Language Processing Engineer

    Requirements

    - Knowledge of natural language processing or machine learning

    - Knowledge of python

    - Knowledge of live chat/chatbots/voice assistants is advantage

    Why work for us?

    - You will get into contact with the newest technologies and concepts

    - We are a new innovative startup with unique products

    - We support professional development for each of our team member

    Contact Us
  • Business Consultant

    Requirements

    - Knowledge of contact centres

    - Experience with business consulting or digital transformation

    - Knowledge of human/machine conversations

    Why work for us?

    - You will get into contact with the newest technologies and concepts

    - We are a new innovative startup with unique products

    - We support professional development for each of our team member

    Contact Us

OUR CLIENTS

T-Mobile

Implementation of voice virtual assistants and chatbots as part of digitization of contact centres

chatbot clients

Slovak Telekom

Intensive release of voice virtual assistants in contact centre, app 50.000 calls processed monthly

chatbot clients

ZSDIS

Implementation of advanced complex Natural Language Processing chatbot

chatbot clients

And many others

chatbot clients

OUR PARTNERS

CGI

Our global partner we cooperate with on several projects delivery and product development

chatbot partners

GoodAI Research

A research group of AI scientists and engineers in the quest of developing general artificial intelligence

chatbot partners

GoodAI Solutions

Our sister company focused on AI visual control, predictive maintenance and other AI tasks

chatbot partners

SOFTEC

Our regional partner for project delivery and IT integration


chatbot partners

CONTACT US


GoodAI Digital s.r.o.

info@goodai-digital.com

+421 724 865 388

Karla Engliše 3201/6, Praha 5, Czech Republic

Kozí 6, Brno, Czech Republic