VOICE VIRTUAL ASSISTANT
Recently majority of call/contact centres heavily use human resources for all conversations. Recent solutions for human conversations automation have not supported local languages and are not mature for extensive realizations.
We developed our own voice assistant framework integrated with our NLP chatbot engine, various telephony exchanges, speech to text and text to speech platforms. Our framework support major languages, but we have excellent success rate in non-major languages such as Slavic or other EU languages. For example, we covered Czech/Slovak languages respecting their complexity, specific sentence composition, inflection, etc. The NLP engine supports fluent voice human-like conversation as well as usual chatbot text or visual communication.
Time to Market
We deliver results quickly and iterativelly. Get your prototype within two weeks at minimum costs
High Success Rate
Tailored neural network models a confusion matrices achieve higher success rate than general models
Quick customization of our product for specific client needs and easy integration to any systems
Support of a variety of local as well as major languages (e.g. tailored engine for Slavic Languages)
Our conversation engine can speak or chat with graphical elements on any communication channel
Graphical analytical tools help you to know your actual performance and success rates
Visual conversation designer allows you to design, train and enhance your chatbots without IT knowledge
On Premise or Cloud
Our solution can run on your infrastructure or in cloud. We scale licence cost to each client needs